Legal
How The Product Academy collects, uses, and protects your personal information.
Last updated: June 2026
The Product Academy ("TPA", "we", "us") provides in-person training courses in product manufacturing, based at Unit 1, Block B, 4 Lanyon Road, Benoni, Gauteng, South Africa. This policy explains how we handle personal information in line with South Africa's Protection of Personal Information Act (POPIA).
We collect personal information only when you choose to share it with us, for example when you fill in our booking or enquiry form. This may include:
We do not collect payment information, ID numbers, or any sensitive personal information through our website.
Information submitted through our booking form is used only to:
When you submit our booking form, it opens WhatsApp with your details pre-filled so you can send the message to us directly. We do not store this information on a server — it is sent to us via WhatsApp, which is subject to WhatsApp's own privacy policy.
With your consent, we use Google Analytics to understand how visitors use our website — for example, which pages are most visited and how people find our site. This helps us improve the website over time.
Google Analytics uses cookies to collect anonymous, aggregated usage data. We do not use this data to identify you personally, and we do not sell or share it with third parties for advertising purposes.
You can choose to decline cookies when you visit our site, and you can change your mind at any time by clearing your browser's site data and revisiting the page.
We do not sell, rent, or trade your personal information. We do not share it with third parties except where required by law.
Since enquiries are sent to us via WhatsApp rather than stored on our website, retention is governed by WhatsApp's own data policies and our own business records, which we keep only as long as reasonably necessary to manage bookings and respond to enquiries.
Under POPIA, you have the right to ask what personal information we hold about you, request corrections, or request that it be deleted. To do this, contact us using the details below.
If you have any questions about this Privacy Policy or how your information is handled, contact us:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.